Our four strategic priorities tell the story of our strategy and describe how we create value for our stakeholders, by focusing on the following:

  • Financial Priorities: driving sustained long-term shareholder value.
  • Customer Priorities: creating a satisfied and profitable customer experience.
  • People & Learning Priorities: creating a learning and growth environment.
  • Internal & Operational Priorities: developing efficient, safe and secure methods of managing our operations.

Our four strategic priorities are explained in further detail in the Our Strategic Priorities section and the case studies in Our Strategy in Action.